FAQ’s

Yes, everyone is required to wear socks. That is all children and adults.

We have socks available for purchase at the front counter.

Open play or “Walk-ins” are welcome 7 days a week during normal business hours.

Adults are not allowed to participate in activities with the exception of assisting their own children. Adults are not allowed to play with other adults due to the safety of children.

No, you are welcome to stay and play during normal business hours.

There is no outside food and drink allowed. However, there are several different food options available at your Catch Air location.

We sanitize every inflatable and the toys before opening and all day during our operating hours.

Yes! We offer free Wi-Fi through-out the whole building. Please ask the staff at your Catch Air for the login information. Certain locations may not have public Wi-Fi available if AT&T is the provider and offers a limited broadband.

We do not permit walk-in parties but, you are more than welcome to bring a group of guests to our facility. Please bear in mind there is no outside food, so you would not be able to bring a cake.

Charges for adults vary depending on your local Catch Air. Please contact your local Catch Air to find out more.

Catch Air is an indoor playcenter and not a day care facility. A parent or legal guardian must be present for your child to play.

Yes, our staff helps maintain a safe and clean play environment. However, we do recommend keeping an eye on your child.

Catch Air uses an invisible stamp to match Children to parents. This ensures that’s children are going home with the correct parents.

Yes! Your admission is valid for the entire day. We just need to check your hand stamps for re-entry.

The safety of our guests and staff is very important. If we are closed due to inclement weather we will post it on our Facebook page.

Yes, all participants must fill out a waiver. This can be done when you arrive on one of our tablets, or you can print one at home from the specific Catch Air location page. Some locations allow you to fill a waiver out online ahead of time. Please check your local Catch Air location page.

We generally keep items up to 2 weeks after that time unclaimed items are donated to goodwill.